Last Updated: June 12, 2025

Introduction

CHURCH PORTAL ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our church management system.

Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, address, date of birth, family relationships, profile photos, and other information you provide when creating a profile.
• Financial Information: Donation and tithe records, pledges, and financial contributions to the church.
• Attendance Data: Records of attendance at services, events, and group meetings.
• Communication Records: Messages between you and our AI assistant, within the platform.
• Technical Data: IP address, browser type, device information, and cookies when you use our system.

How We Use Your Information

We use the collected information for various purposes, including but not limited to:

• Facilitating church administration and member management
• Processing and recording financial contributions
• Organizing events, services, and ministry activities
• Communicating with congregation members
• Generating reports and analytics for church leadership
• Improving and optimizing our platform
• Ensuring the security of your information and our services

Information Sharing and Disclosure

We respect the confidential nature of your information and do not sell or rent your personal data. We may share your information in the following circumstances:

• Church Leadership: Authorized church leaders and staff may access relevant information necessary for church operations.
• Service Providers: We may engage trusted third parties to perform services on our behalf, such as hosting, data analysis, and payment processing.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulations.
• Church Transfer: In the event of a church merger, acquisition, or dissolution, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing and reviewing your personal information
• Correcting inaccurate information
• Requesting deletion of your information
• Restricting or objecting to certain processing activities
• Requesting a copy of your information in a structured format

To exercise these rights, please contact your church administrator or reach out to us directly.

Children's Privacy

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +233 (0)209844470

Last Updated: June 12, 2025

1. Acceptance of Terms

By accessing or using CHURCH PORTAL ("Service"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you do not have permission to access the Service.

2. Description of Service

CHURCH PORTAL provides a church management system that includes features for member management, financial tracking, event planning, and other church administration functions. The Service is provided on a subscription basis.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password used to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Subscription and Payment

Access to the Service requires payment of subscription fees. Details on pricing are provided on our website. We reserve the right to change our fees at any time, but will provide reasonable notice before changes take effect.

Subscriptions automatically renew unless canceled before the renewal date. Refunds are provided according to our refund policy.

5. User Responsibilities

When using our Service, you agree to:

• Comply with all applicable laws and regulations
• Provide accurate information about your church and members (with appropriate consent)
• Respect the privacy and rights of individuals whose information is stored in the system
• Maintain the confidentiality of sensitive information
• Use the Service only for its intended purpose of church management
• Not use the Service for any illegal or unauthorized purpose

6. Data and Content

You retain all rights to any content you submit, upload, or display on or through the Service. By uploading content, you grant CHURCH PORTAL a worldwide, non-exclusive license to use, store, and display your content for the purpose of providing the Service.

You are solely responsible for securing the necessary rights and permissions for any data you upload to the Service, including personal information of church members.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by CHURCH PORTAL and are protected by international copyright, trademark, and other intellectual property laws. You may not duplicate, copy, or reuse any portion of the HTML/CSS, JavaScript, or visual design elements without express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, CHURCH PORTAL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, resulting from your access to or use of or inability to access or use the Service.

CHURCH PORTAL does not warrant that the Service will be uninterrupted or error-free, that defects will be corrected, or that the Service is free of viruses or other harmful components.

9. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, our business, or third parties, or for any other reason at our sole discretion.

Upon termination, your right to use the Service will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ghana, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Phone: +233 (0)209844470